PERSONAL DATA PROTECTION AND PRIVACY POLICY
As MYZ BİLGİSAYAR OTOMOTİV İNŞAAT PETROL SANAYİ VE TİCARET LİMİTED ŞİRKETİ (‘MYZCO ŞARJ’), we attach importance to the protection and confidentiality of the personal data of our users (‘User(s)’) who benefit from our services. Please note that your personal data are processed and stored in accordance with the Law on the Protection of Personal Data No. 6698 ("LPPD"). This Personal Data Protection and Privacy Policy (‘Policy’) aims to provide information about personal data collected, stored, processed, shared and transferred by MYZCO ŞARJ. MYZCO CHARGE Users are covered by this Policy.
1- Personal Data Collected by MYZCO ŞARJ
If you use the services provided by MYZCO ŞARJ, the following information shall be collected:
Your account details, name, last name, phone number, e-mail, payment card details if provided, ID number or passport number, address.
Location data collected during the use of the application (When users want to make a transaction, this information is used necessarily so that the transaction can be carried out via the charging station in the relevant location)
Request and complaint management data (collected from https://myzcosarj.com/iletisim section on the website and in case of calls with the call center from the “contact a customer representative” section on the My Profile page in the application).
This information is processed for the performance of the services we provide to you to the extent and limited to this purpose.
2- Our Purposes for Using the Information
MYZCO ŞARJ uses the information it collects about Users mainly for the following purposes:
Carrying out the necessary work by our business units to help you benefit from the services offered by MYZCO ŞARJ;
Performing the membership procedures of the Users;
Resolving user problems and complaints;
Performing and sustaining our activities;
Customizing our services according to users' preferences, usage habits and interests;
Carrying out finance and accounting processes related to payments;
Processing users' information in accordance with the applicable legislation;
The abovementioned personal data will be processed within the scope of the personal data processing conditions and purposes set forth in Articles 5 and 6 of the LPPD in accordance with the foregoing purposes.
3- Users' Rights
Kullanıcı olarak KVKK’nın 11. maddesi uyarınca aşağıdaki haklara sahip olduğunuzu bildiririz:
Kişisel verilerinizin işlenip işlenmediğini öğrenme,
Kişisel verileriniz işlenmişse buna ilişkin bilgi talep etme,
Kişisel verilerinizin işlenme amacını ve bunların amacına uygun kullanılıp kullanılmadığını öğrenme,
Yurt içinde veya yurt dışında kişisel verilerinizin aktarıldığı üçüncü kişileri bilme,
Kişisel verilerinizin eksik veya yanlış işlenmiş olması hâlinde bunların düzeltilmesini isteme ve bu kapsamda yapılan işlemin kişisel verilerinizin aktarıldığı üçüncü kişilere bildirilmesini isteme,
İşlenen verilerin münhasıran otomatik sistemler vasıtasıyla analiz edilmesi suretiyle aleyhinize bir sonucun ortaya çıkması durumunda buna itiraz etme,
Kişisel verilerinizin kanuna aykırı olarak işlenmesi sebebiyle zarara uğramanız hâlinde zararın giderilmesini talep etme.
4- Storage and Protection of Your Information
Personal data are stored by MYZCO ŞARJ for the periods stipulated in the applicable legislation and in line with its legal obligations. Unless a period of time is stipulated in the legislation (in particular, in the Law No. 6698 on the Protection of Personal Data) regarding the term for which personal data should be retained, personal data shall be processed for the period they are required to be processed in line with the practices and commercial customs of MYZCO ŞARJ in connection with the activity carried out by MYZCO ŞARJ while processing the relevant data, and they shall be deleted, destroyed or anonymized thereafter.
Personal data whose purpose of processing has ceased to exist and personal data whose deletion/anonymization has been requested by the data subjects may only be retained for the purpose of constituting evidence in possible legal disputes or for the purpose of claiming the relevant rights related to personal data or for defense purposes, upon reaching the expiry of the retention periods determined by the applicable legislation and MYZCO ŞARJ. MYZCO ŞARJ shall take the statute of limitations stipulated in the applicable legislation as a basis when determining the retention periods of personal data. Personal data retained for this purpose shall only be accessed by limited persons when they are required to be used in the relevant legal dispute and shall not be accessed for any other purpose whatsoever. Personal data shall be deleted, destroyed or anonymized upon expiry of this period.
5- Transfer of Your Information to Third Parties
The information you provide to MYZCO ŞARJ can only be transferred to third parties in order to achieve the above-mentioned purposes in relation to the personal data of data subjects governed by the Policy in accordance with Articles 8 and 9 of the Law No. 6698 on the Protection of Personal Data (for example, for the purpose of receiving technical support services, your information may need to be shared with the company providing services in this regard). In this regard, your information may be shared with our business partners and suppliers from whom support is received within the scope of product/service supply. However, we may also share your information with authorized persons, institutions and organizations when we are requested to share your information for the purpose of fulfilling our legal obligations.
6- Accuracy and Currency of Your Information
As a rule, the data held by MYZCO ŞARJ is processed in the manner declared by the data subjects upon their declaration. MYZCO ŞARJ shall not be obliged to investigate the accuracy of the data declared by Users or persons who contact MYZCO ŞARJ, and such an investigation is not required by law or our working principles. The data declared shall be deemed to be correct. The principle of accuracy and currency of personal data is also adopted by MYZCO ŞARJ. Our company shall update the personal data it has processed upon receipt of official documents or upon the request of the data subject. Necessary precautions shall be taken to this end.
7- Referrals to Third Parties
Our Service may contain links to third party websites. If you click on third-party links, you will be redirected to an external website. External websites are not operated by us. We recommend that you carefully read the terms of service and policies of these websites. MYZCO ŞARJ shall not be responsible for the content, terms of service and privacy policy of third party websites.
8- Amendments to the Mobile Application and this Policy
MYZCO ŞARJ reserves the right to make changes and updates to this Policy. The User shall be responsible for following the current version of the Policy.
9- Your Rights Regarding Your Processed Data
In order to exercise your rights listed in Article 11 of the Law No. 6698 on the Protection of Personal Data regarding your collected and processed data, you may submit your request to Levent Mah. Levent Cad. No:19 34330 Beşiktaş/İstanbul with a petition bearing a wet signature; --- with an electronic signature or mobile signature; or to [email protected] via e-mail, and your request shall be resolved free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of your request. However, in case the process requires any additional cost, the fee in the tariff determined by the Personal Data Protection Board shall be collected by our Company. If your request is rejected, the reason(s) for rejection shall again be notified to you within 30 (thirty) days at the latest.