CANCELLATION AND REFUND CONDITIONS
1. If you place an order electronically through the application you are using, you are deemed to have accepted the preliminary information form and the distance sales agreement provided to you.
2. Buyers are subject to the provisions of the Law No. 6502 on Protection of Consumer and the Regulation on Distance Agreements (Official Gazette: 27.11.2014/29188) and other applicable laws with respect to sale and delivery of the product they have purchased.
3. Cargo shipping costs of the products shall be paid by the buyer.
4. Each product purchased is delivered to the person and/or organization at the address indicated by the buyer, provided that the legal period of 30 days is not exceeded. If the product is not delivered within this period, the Buyer may terminate the agreement.
5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and together with documents such as warranty certificate and user manual, if any.
6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days upon learning about this situation. The total price should be refunded to the Buyer within 14 days.
IF THE PRICE OF THE PRODUCT PURCHASED IS NOT PAID
7. If the Buyer fails to pay the price of the purchased product or cancels the payment in the bank records, the Seller's obligation to deliver the product shall cease.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD
8. After the product is delivered, if it is determined that the credit card used by the buyer for payment is used fraudulently by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the agreement to the SELLER within 3 days with the shipping costs to be borne by the BUYER.
IF THE PRODUCT CANNOT BE DELIVERED IN DUE TIME FOR UNFORESEEABLE REASONS
9. If force majeure events that the Seller cannot foresee occur and the product cannot be delivered in due time, the Buyer shall be notified thereof. The buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the elimination of the relevant obstacle. In case the buyer cancels the order and if the payment has been made in cash, this fee shall be refunded to the buyer in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels the purchase, the product price shall be returned to the bank within 14 days from this cancellation, but the bank may transfer such payment amount to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT
10. The Buyer shall inspect the goods/services subject to the Agreement before receiving it, and shall not receive damaged and defective goods/services from the courier company, if the package is crushed, broken, torn, etc. Accepted goods/services shall be considered to be free of damage and in good condition. The BUYER shall be obliged to carefully protect the goods/service after delivery. If the right of withdrawal is to be used, the goods/service should not be used. Invoice should also be returned together with the product.
RIGHT OF WITHDRAWAL
11. The BUYER shall be entitled to use the right of withdrawal from the agreement by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to him/her or the person/organization at the address indicated by him/her, without assuming any civil and criminal liability and without citing any grounds, provided that he/she notifies the SELLER via the contact information below.
SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION
COMPANY: MYZ BILGISAYAR OTOMOTIV INSAAT PETROL SANAYI VE TICARET LIMITED SIRKETI LEVENT MAH. LEVENT CAD. NO: 19 BEŞİKTAŞ/ISTANBUL
E-MAIL: [email protected]
PHONE: +90 444 89 76
PERIOD OF THE RIGHT OF WITHDRAWAL
13. If the Buyer has purchased a service, this 14-day period starts from the date the agreement is signed. The right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer before the expiry of the right of withdrawal period.
14. Costs arising from the exercise of the right of withdrawal shall be borne by the BUYER.
15. In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the provisions of ‘Products for which the Right of Withdrawal cannot be used’ provided in this Agreement.
EXERCISE OF THE RIGHT OF WITHDRAWAL
16. The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate invoice, it must be sent together with the return invoice issued by the institution when returning the product. Order returns whose invoice is issued on behalf of the institutions shall not be completed if the RETURN INVOICE is not issued).
17. Return form and the product must be delivered in full and undamaged condition together with the box, packaging, standard accessories, if any, of the products to be returned.
CONDITIONS FOR RETURN
18. In case any depreciation occurs in value of the goods or return of goods becomes impossible due to a reason arising from the BUYER’s negligence, the BUYER shall be obliged to indemnify the SELLER’s damages to the extent of its negligence.
19. In the case that the limit amount for the campaign organized by SELLER cannot be reached due to exercise of the right of withdrawal, the amount of discount used within the scope of the campaign shall be cancelled.
EVENT OF DEFAULT AND ITS LEGAL CONSEQUENCES
20. The BUYER agrees, declares and undertakes that if he/she goes into default in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be liable against the bank therefor. In this case, the relevant bank may have recourse to legal remedies, and may claim the resulting costs and attorney's fees from the BUYER, and the BUYER agrees that in the event that he/she goes into default due to his/her debt, he/she will pay the damages and losses incurred by the SELLER due to the delayed performance of the obligation in any case.
PAYMENT AND DELIVERY
21. You can make a Bank Transfer or EFT (Electronic Funds Transfer) to any of our bank accounts (TL).
22. You can use online single payment or online installment options for all kinds of credit cards using your credit cards through our application. For online payments, the amount shall be debited from your credit card once you place your order.